Customer Support

RimoShort (also displayed as RIMO)

Get help with your account, subscription, payment, playback, privacy request, or account deletion.

Contact us
Email: wangding86520@gmail.com
Phone: +852 4485 1308
We normally respond within 2 business days. Include your RimoShort user ID and the approximate transaction time for billing questions. Do not send a full card number or password.

Subscription & cancellationRenewal, cancellation, access and billing help Refund policyHow to report duplicate, unauthorized or incorrect charges Delete an accountIn-app deletion, seven-day processing and urgent requests Privacy policyWhat information is used and how to exercise your rights Terms of serviceRules for using RimoShort and paid services

Business information

Product RimoShort / RIMO short drama streaming service
Service RimoShort
Merchant MediaFusion Digital Marketing Co., Limited
Address RM 13, Unit A1, 2/F., Phase 1, Kaiser Estate, No. 41 Man Yue Street, Hung Hom, Hong Kong
Website https://www.rimoreel.com/